Employee Satisfaction Survey

Employees often do not share their true thoughts and expectations about the work environment with their managers or the HR department. On the other hand, online and standard measurements may not always reflect real data. We hold one-on-one meetings with the data security and professional approach we offer to employees. As a result of these interviews, we provide companies with accurate, comprehensive and valuable data.

Today, Employee Satisfaction Surveys have become an important tool that ensures that employee expectations and corporate expectations meet at a common point.

 

Employee Satisfaction Surveys are generally studies carried out to reveal the satisfaction levels of employees in an institution towards the institution and the employees in that institution, their reasons and action plans on this issue.

 

Although the perception of satisfaction with concrete experiences comes to mind at first glance, such studies also reveal perspectives on abstract concepts that are difficult to experience directly in the daily working environment, such as satisfaction with the strategy, reputation and vision of the institution.

 

As Ece Consulting, we generally address the following issues in Employee Satisfaction surveys;

  • Physical working conditions,

  • Wage and benefits,

  • Reward and recognition system,

  • Personal development and career opportunities,

  • Work life balance,

  • Ways of doing business and process flows,

  • Information sharing and communication,

  • Collaboration/Teamwork,

  • Corporate Strategy,

  • Corporate reputation,

  • Vision of the institution.

 

Studies and research reveal that Employee Satisfaction is directly related to employee motivation and employee loyalty.

 

It should also be noted that Employee Satisfaction indirectly affects customer satisfaction. An employee who is satisfied with his organization will work with high motivation and commitment and will reflect this in his relationship with the customer.

 

The aims and objectives of the Employee Satisfaction research can be generally listed as follows;

 

  • To determine employee loyalty and factors affecting loyalty, 

  • Identifying needed improvement opportunities,

  • Creating a Human Resources Plan that will increase employee satisfaction,

  • Identifying points that will increase employee motivation, 

  • Providing feedback to direct employees to the development of the organization, 

  • To determine the training and innovation needs of both the individual and the institution,

  • Determining the expectations of employees,

  • To learn employees' opinions about corporate image,

  • To get employees' opinions about their first managers and senior managers, 

  • Determining the motivation levels of employees,

  • Identifying the reasons for poor performance and taking precautions,

  • To measure the effectiveness of the applications in the institution (performance system, wage and reward system, etc.), 

  • To obtain the opinions of employees about the physical working conditions of the institution.

 

The relationship between Employee Satisfaction and business performance is becoming increasingly important in the modern business world. Because happy and satisfied employees play a critical role in the success of businesses. The interaction between these two factors can be decisive for the company's long-term sustainability and competitive advantage.

 

After revealing the satisfaction and dissatisfaction levels and reasons of employees in Employee Satisfaction surveys, we plan action strategies together with our customers regarding the steps to be taken.

 

Since proper planning of the steps to be taken and how to communicate with employees is also an issue that needs to be taken into consideration, we also guide companies in communicating these to employees accurately and effectively.

 

In order for these actions to be sustainable and effective, it is very important that employees at all levels have the same understanding of the change to be made and the purpose of the change.